Samsung TV Service Center Address List in Indonesia
Is television at home broken or a mistake? Don’t rush to change new ones, you can try to fix them first through the Samsung TV service center. The TV is indeed one of the electronic devices that should fill the furniture at home. Especially now that there are more and more advanced television products like Smart TVs from Samsung.
These electronic devices are not only found at home, many offices, schools and other rooms are usually equipped with TVs. This is because one of these electronic items becomes a means of entertainment to watch local events such as news, reality shows, etc.
Although the price of TVs is already expensive because it is equipped with advanced features, it is not uncommon for this electronics to experience errors or damage. For example, such as not being able to turn on, many channels are missing or problems related to TV hardware. That’s why, the Samsung TV service center is here to provide a place to deal with consumer problems.
Samsung itself was first known in the Indonesian electronics market when they popularized products such as refrigerators and TVs. Then Samsung continued to expand by rolling out a smart phone device that turned out to be in very high demand. So you would be surprised if this Brand from South Korea is committed to providing the best service through the availability of a service center.
Samsung TV Address Service Center
The service center is useful when the TV in your home is damaged, mistaken or requires spare parts. Here he summarized some of the addresses of the official Samsung TV service centers in major cities in Indonesia, including:
-Pacific Place Mall Lt. 4 SCBD Jl. Jend.Sudirman Kav 52-53 Lott 11 (021) 57973171
-Boulevard Barat Blok LC 7 Nru 58, Kelapa Gading Barat, Jkt (021) 2900223
-Mall Ambassador Lt.3 A3, Jl. Prof. Dr Satrio, Jaksel (021) 5760664
-Jl. Tomang Raya Nru 1, Jakbar (021) 56997777
-Istana Bandung Electronic Center (BEC) Jl. Purnawarman No.13-15, Bandung (022) 4205949
-Jl. Ir.Juanda (DAGO) Nru 150 Bandung (022) 2532152
-Jl. Jogjatronic Mall Jl. Brigadier Ġeneral Katamso 75-77 Yogyakarta (0274) 557573
-Jl. P. Diponegoro Nru 59, Yogyakarta (0274) 557573
-Plaza Simpang 5 (Plaza2) Jl. Jend. Ahmad Yani No.1, Semarang (024) 8457040
-Jl. Dr.Cipto Nru 111, Semarang (024) 3564777
Jl. Dr Rajiman 241 (0271) 9125573
-Jl. Lt. Gen.S.Parman Nru 82 Kav.7 (0341) 403416
– Malang Plaza JL. KH. Agus Salim 24-26 (0341) 345953
-Plaza Marina Jl. Raya Margorejo Indah 97-99, SBY (031) 8493720 30
-Jl. Darmo Nru 92, Surabaya (031) 5661928-29 28
-Jl. Teuku Umar 122, Denpasar tal-Punent (0361) 244410
-Jl. Jend. Ahmad Yani km 5,8 Nru 9 RT 1 (0511) 3265854
-Jl. Hasan Basri Nru 64, Samarinda tat-Tramuntana (0541) 746030
-Jl. Gajah Mada Nru 78 A Pontianak (0561) 737162
-Jl. Gatot Subroto KM 4.5 Nru 16, Sei Sikambang Medan 20119 (061) 4566466
-Jl. Raden Patah No.1-2 (Kumpless Srijaya Bukit Nagoya)
Jl. Basuki Rahmat Nru 48J, Palembang (0711) 356829
Samsung Pick Up &Servizz Ta ‘Kunsinna Service
In the midst of recommendations to stay home from the Government, Samsung provides an alternative Pick Up & Delivery service for consumers who want to repair electronic devices, including TVs. In line with the objectives of the product e-seller from Ginseng Country, they are committed to providing the best for customers.
You don’t have to go to the samsung TV service center location because you can now take advantage of the shuttle service provided by Samsung. This service has been delivered since the quarter of 2020 in order to meet the needs of consumers who want to minimise leaving home.
For those who want to use the service they can be accessed through various channels, including:
- Live Chat on the official page of Samsung Indonesia, or you can also contact the admin via their WhatsApp number on 0818 021 55777.
- Download and install the Samsung application on your smartphone, then enjoy the Samsung TV service center through Book Appointment. Samsung members really should have the application because they can get various interesting information about this brand.
With regard to the operating times of the collection service itself, it runs from mid-nine in the morning to 6pm local time. Needless to worry, the officers who come to your house to collect items are in accordance with health protocols, namely wearing masks, gloves and special storage areas.
In addition, the Pick Up & Delivery service is not only intended for products that are still under warranty. For products that are no longer within the warranty period, you can also use this facility. Unfortunately, this service is still limited to smartphone service only.
However, you can reconfirm whether or not you provide services for the TV service through the Samsung contact number as we listed above. Because it does not exclude the possibility that it is also available to other types of electronics.
Samsung Service Center Services
As one of the electronic devices that are almost used every day, some consumers of Samsung brand TVs report experiencing some problems while using this product. Here are some problems that can be dealt with by the Samsung TV service center team:
- Smart TVs don’t want to connect WiFi or generally consumers complain that they won’t be able to access YouTube.
- TVs that cannot or fail to connect to Samsung servers
- Television sets that cannot emit sound/audio even though the volume is full
- Damage to THE TV hardware preventing the device from turning on
- Damage to the TV software that makes the device unable to find channels at all also known as blurry
- Television is completely dead even though it is still under warranty, etc.
Of course there are many other problems experienced by users and you can fix them in the nearest Samsung TV service center.
Tips When Visiting Samsung Service Center
Every Samsung TV service center in Indonesia already provides a phone number that you can contact. For those who want to contact CS or go directly to the samsung TV service center, you should prepare several things such as:
- Name information, full address, TV brand details, still under warranty or out of warranty
- Fully forwarded the problem along with the timeline
- Tell us about how long the problem has experienced and whether it has been fixed with the same problem before
- Get the service book if it’s still within the warranty period
Another tip, it is recommended to call Samsung customer service first before visiting the service location. Especially for those who use Smart TVs, usually some problems can be solved by phone without having to come to the center of the service.
So, there is nothing wrong with consulting by phone first. In addition to some of the service center addresses above, there are obviously many more Samsung TV service center locations Indonesia that we can’t name one by one here, you can check on Google Maps.