Nomor Traveloka 24-hour customer support center andhow to refund tickets
You cancontact traveloka’s 24-hour call center if you have problems booking from traveloka. Traveloka itself is a company operating in the field of flight and hotel booking services. But now Traveloka has developed a business that extends to train tickets, buses, car rentals, to travel activities.
Traveloka is one of the largest and best ticketing companies in Indonesia. In 2012, Traveloka was founded, focusing on serving as a service provider on anairfare list. During its development, Traveloka changed its business direction to flight bookings and hotel rooms.
The service area provided by Traveloka allows obstacles to occur. One of them may be a ticket refund. This will likely be done by the customer when it fails due to other urgent issues. There may also be customers ya ng meng having problems checking in. Therefore, in order to provide services to Traveloka customers, traveloka provides Traveloka’s 24-hour central phone number .
With a total of 24 hours, you can submit your complaint whenever you have a problem. Through this call center, you can do a variety of things, from issuing refunds, asking about traveloka services, information on how to redeem tickets, and more.
Traveloka pays great attention to customer satisfaction, so always try to provide the best service. With 24-hour call center service, it is hoped that any complaints and suggestions from customers can be handled properly. In addition, through Traveloka, you can also make BPJS electricity and health payments.
Learn the types of call centers
There are two known types of call centers, namely domestic and foreign. The incoming call center type is a call center that uses phone calls to receive different types of questions from customers. For example, such as the 24-hour traveloka phone number . This type of entry is very common in companies.
Meanwhile, the outbound type is a call service made by a call center operator who is interested inmany different things. Examples of yes, such as product offerings, service change information, etc. This type of travel is the opposite of the incoming type.
But today call centers have undergone a lot of improvements. One of them is by combining tipe inbound with outbound. Theinterest between the two can be called a contact center. Contact center is the development of a call center into an omnichannel contact center that can serve customers 24 hours non-stop.
24-hour Traveloka Call Center
To provide maximum service, Traveloka introducesa licensed call center for 24 hours. So, for those of you who want to submit a complaint or suggestion, you can contact traveloka call center. You can also cancel your tickets or issue refunds through the call center.
In addition to using the call center number, you can also contact the customer service Ilalui live chat. Just like a call center, the live chat service is also available 24 hours. To contact customer service via live chat, you can visit Traveloka’s official website.
To conduct a live chat with customer service, simply click on tombol need help at the bottom right of the Traveloka website. After you will be asked to fill in some question fields. Please fill in all fields then hit submit. If there is no error message, your message has already been sent.
Meanwhile, if you want to talk to the custo mer service, you can contact Traveloka’s 24-hour call center. To get in touch with him, you can contact him by phone number 0804-1500-308 (Indonesia). To make a call to the call center, a credit fee will be charged. So, before making a call, you should make sure that jumlah credit is enough.
How to contact Traveloka Customer Support
There are several ways you can contact Traveloka customer service. You can customize through what you want to contact customer service. Of course, it is tailored to your needs. Because each of the vehicles used has its own advantages and disadvantages.
The first way is that you can contact Traveloka customer service via live chat. To contact customer service via live chat, simply visit the res mi traveloka website. Select the button that needs help, then follow the steps to complete. You need an internet connection if you want to contact via live chat.
The second way is to contact Traveloka callcenter 24 hours. This is the most appropriate way to get answers quickly. To make a call, you will be charged a credit fee. If you don’t have credit, you can contact customer service via social media.
The social media thatTraveloka has developed is quite complete . Traveloka’s social media handles such as Facebook, Instagram and Twitter. You can find Traveloka on Twitterwith @traveloka , Facebook Traveloka and Instagram @traveloka. However, it usually takes you a long time to get an answer if you contact via social media.
Another alternative that you can use to contact customer service is via email. This is the last way after looking through live chat, 24-hour Traveloka phone numbers, and social media. To display email messages to Traveloka, specifically via cs@traveloka.com email address.
How to refund tickets on Traveloka
It is not often because of various things that you want to refund tickets from traveloka. Of course, in ticket refunds, there are terms and conditions that apply. For information about the terms and conditions, you can see the full on traveloka official website. Refunds can be a bit confusing.
For that, you can ask it first via Traveloka’s 24-hour central phone number. To refund tickets on Traveloka, this method is quite easy. This process will not cause you trouble. You can refund your ticket online via traveloka’s official website. Here are the steps to refund:
- Go to traveloka.com website.
- Next, please log in with the account you have.
- Go to the order menu.
- Then click the details button on the order you want to refund.
- After entering the booking details page, you just need to click on the refund button.
- Agree to the terms and conditions
- Fill out the refund form correctly and completely, then submit.
If there is incomplete information, it may interfere with the refund process. The maximum refund process will take up to five days. Then, if you use a credit card to pay, the money will not be disbursed in cash. The money will be sent to the credit card used for the payment. For more information that refunds cannot be cancelled for any reason.
You can also view the status of your refund in the order details menu. During the refund process you may be contacted by customer service to request additional documents. The automatic refund process will cancel the order. If you’re still feeling confused after reading the refund above, you can first contact traveloka’s 24-hour call center.